Records Management Manual [8.3] Procedures

Records Management Standards and Procedures
B.C. Ministry of Forests [GIF 1K]

Chapter 8 - Electronic Records

Section 8.3 - Voice Mail

Effective: September 15, 1997

General

According to the Interpretation Act, voice mail is a record. The following guidelines apply to voice mail sent or received in the ministry:

Voice mail sent or received by government voice messaging systems is a government record and is therefore subject to the same records management controls as other government records, including:

the disposition requirements of the Document Disposal Act
the retention periods in approved records schedules

Most voice mail records are transitory records. When no longer required, they may be destroyed in accordance with the special schedule for voice mail (Schedule #112914 or Voice Mail Records, DRAFT). Refer also to chapter 6 of this guide.

Information held in government voice messaging systems may be subject to a request for information under the Freedom of Information and Protection of Privacy Act.

References

No applicable references.

Information Management Group, B.C. Ministry of Forests

Comments to: RMHELP
This page last updated: November 18, 1997.
URL: http://www.for.gov.bc.ca/tasb/manuals/recman/rm8-3.htm