Help

Web Site Issues

Are you experiencing problems with the web site?

• Go to the web site comments or technical problems form. Once the page opens, please choose the “About our web site” link under the “Select a category” heading.

Help FAQs

What are the computer requirements to use this course?

• You will need a computer using the Windows 95/98/Me/NT/2000/XP operating system, a web browser, and an Internet connection. Internet Explorer is the recommended browser.

Why can’t I see all of the web page on my screen?

• If you are using a monitor set to a 640 x 480 pixel resolution, you will need to use the browser’s horizontal scroll bars to see some of the pictures and text at the right-hand side of the screen.You may wish to use your computer’s ‘Help’ feature to change your screen resolution to 800 x 600 or higher.

How can I navigate the lessons?

• You may use the navigation menu on the left-hand side of the screen, or if you are looking for a specific page, use the course map by clicking on the “Course Map” button in the top right corner of every page.

I clicked a link and can’t use the back button to return to the course.

• Some of the links in the course open inside of a new browser window. You can close the new window and return to the previous window, which should contain the Windthrow Course.

What does the icon mean?

• This icon indicates that a larger version of an image is available for viewing. Click the image or the magnifier icon to view the larger image.

What does the icon mean?

• This icon indicates that more information is available for viewing. Click the image to view more information.

What is the jump page?

• This is the ministry starting point for the Windthrow course.

When I try to answer the quiz questions, I can check the boxes, but do not see a pop-up window showing whether my answer is correct. What’s wrong?

• JavaScript must be enabled in your browser to allow you to see feedback on your answers. Use your browser’s ‘Help’ feature to see if your browser supports JavaScript, and how to turn it on again if it is turned off.

I’ve checked all of the check boxes on a quiz question, and ALL of them say ‘Not Correct’!

• You need to use the ‘reset’ button to clear the check boxes before trying another answer, or click again on the check box with the incorrect answer to clear away the checkmark. When you select the correct answer, the pop-up window will say ‘That’s Correct!’

Are the quizzes graded?

• No, the quiz questions are not graded or recorded. They are an opportunity for you to test your own understanding of the information you have learned.

How do I arrange to visit an area with edge modification treatments?

• Contact your local Ministry of Forests or forest industry office and ask to speak with someone knowledgeable about windthrow. Ask them if there are any edge modification trials or treatments in your area and where they are located.